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aka.ms/PhoneLink

What is www.aka.ms/phonelink?

www.aka.ms/phonelink is your ultimate solution to seamlessly sync your Android or iPhone with your Windows PC. With the Microsoft Phone Link app available at www.aka.ms/phonelink, you can easily Connect your phone to your PC, manage notifications, make calls, and send texts directly from your computer. Whether you’re looking to download and set up Microsoft Phone Link or need support and troubleshooting, our comprehensive guide will help you get the most out of this powerful tool. Discover the features and benefits of Microsoft Phone Link and enhance your productivity by keeping your devices in perfect harmony.

www.aka.ms/phonelink helps individuals effortlessly unify their mobile devices with their computers. Microsoft Phone Link enables seamless access to essential mobile apps and notifications directly on the desktop, fostering enhanced productivity and focus. The feature “Link to Windows” on Android Smartphones and iPhones and “Phone Link” on Windows PC and Chromebooks brings unparalleled connectivity, bridging the gap between mobile convenience and desktop efficiency.

Table of Contents

What are the Benefits of Using www.aka.ms/phonelink?

image showing the list of tasks user can do after linking their phone and PC

Making and Receiving Calls:

One of the most empowering aspects of www.aka.ms/phonelink is the ability to make and receive calls effortlessly. Wirelessly connecting a mobile device to a computer via a seamless integration pathway elevates overall communication efficiency.

This feature, which synergizes the functionalities of both devices, can be navigated through an intuitive interface designed for ease of use.

Initially, individuals must use the Phone Link app to ensure their mobile device is connected to the Windows PC. This connectivity paves the way for expanded command and control.

Once connected, making a call is merely a few clicks away, thanks to the robust integration of www.aka.ms/phonelink. Users can dial numbers or select contacts without lifting their phones.

Receiving calls becomes equally simplified. Incoming call alerts appear directly on the computer screen, allowing users to answer without disrupting their workflow by quickly interacting through the phone screen.

Overall, this feature strengthens seamless communication, eliminating the need to toggle between devices. It represents the epitome of convenience, inspired by cutting-edge technology and user-centered design.

Viewing and Managing Photos:

Viewing and managing photos through www.aka.ms/phonelink ensures that users remain organized and productive, optimizing their experience. This functionality provides effortless access to their entire photo library.

Users can smoothly transfer photos from their mobile devices to their PCs, making copying and pasting images easy for enhanced viewing and editing capabilities.

Moreover, this integration offers an efficient method for organizing and cataloging photos. Users can easily sort, rename, and delete images.

Individuals will find it uncomplicated to share their favorite moments. The seamless synchronization supports streamlined sharing options.

Users can also utilize advanced editing tools on their PCs. This provides greater flexibility for creative modifications, ensuring their photos look their best.

Ultimately, the ability to manage photos from a PC significantly enhances productivity. It embodies the future of integrated technology and user convenience.

Using Mobile Apps on PC:

Integrating mobile apps on a PC transforms how users interact with their digital tools.

With the www.aka.ms/phonelink functionality, bridging the gap between mobile and desktop experiences becomes effortless. This feature empowers users to achieve more with their applications.

Utilizing mobile apps on a larger screen improves productivity and usability. It allows for a more comfortable and efficient workflow, especially for tasks that require detail and precision.

The synchronization between devices ensures that users can seamlessly continue their work without interruptions. It maximizes the utility of their apps, regardless of the device they are using.

Ultimately, www.aka.ms/phonelink fosters a harmonious digital ecosystem. It exemplifies the future of seamless technology integration.

What are the Android System Requirements for www.aka.ms/phonelink?

Image showing the first screen that says welcome to phone link after successfully connecting phone with a windows pc

Just so you know, specific Android versions are required.

  • To fully utilize www.aka.ms/phonelink, users must have Android 8.0 or higher devices. This requirement ensures access to various functionalities, from messaging to notifications. Meeting this criterion guarantees an uninterrupted connection experience, reinforcing the app’s commitment to seamless integration.
  • Compatibility spans multiple models.
  • Major brands such as Samsung, Google, and OnePlus are actively supported. These devices ensure excellent performance with www.aka.ms/phonelink and allow users to maximize their productivity.
  • The latest updates bring enhancements.
  • To ensure optimal performance, hardware and software prerequisites must be met for Phone Link’s functionality.
  • An updated version of the Windows operating system (OS) paired with an Android device running at least version 8 or higher is essential to leverage every feature and maintain cross-device synchronization.

These basic “OS-version” and “hardware” criteria allow users access to the full spectrum of Phone Link’s capabilities on devices like Samsung or any other compatible smartphone.

Those using devices with versions earlier than Android 8.0 might face limitations or be unable to use certain advanced features. However, upgrading to a more recent Android version can unlock the complete potential of www.aka.ms/phonelink, emphasizing the importance of staying updated in the fast-evolving technological landscape.

What are the required app versions to use Microsoft Phone Link?

To utilize www.aka.ms/phonelink effectively, specific application versions are required.

  1. Phone Link App: Version 1.21092.145.0 or higher
  2. Link to Windows App: Version 1.21092.145.0 or higher
  3. Windows 10 or later on the PC

Ensuring these app versions are up-to-date guarantees optimal functionality and robust security.

Timely updates also enhance user experience, making the integration between mobile and PC seamless and efficient.

What are the minimum PC requirements to use Microsoft Phone Link?

  • Ensuring compatibility with Phone Link is simple: users need Windows 11 or 10 (with the May 2019 Update or later). This fundamental requirement ensures smooth integration and optimal performance for all features.
  • With 4GB of RAM and 1GB of storage, the experience remains seamless. These specifications guarantee that apps and notifications from connected phones operate without issues.

By harmonizing devices, users can achieve unparalleled productivity with minimal hardware investments.

In addition, an active internet connection is necessary to facilitate real-time syncing between devices. These thoughtfully designed requirements enable users to enjoy a fluid and efficient digital experience, unifying their personal and professional lives in perfect collaboration.

What are the network requirements for using Microsoft Phone Link?

  • A reliable network is essential.
  • Users need to ensure they have a stable internet connection. This essential requirement is vital as it provides the backbone for seamless synchronization between their Android devices and accompanying systems. Ideally, users should aim for Wi-Fi connections rather than relying on cellular networks for the most consistent results.
  • Wi-Fi enhances stability.
  • Wi-Fi connections are generally preferred due to their reliability and speed.

Additionally, users are recommended to connect their devices to the same network and perform routine checks to ensure that the network configurations remain optimal.

In today’s interconnected world, staying updated with the latest network standards is crucial, ensuring that devices communicate effectively and securely. By adhering to these network requirements, users can confidently make the most of www.aka.ms/phonelink‘s robust functionalities, knowing their connections are optimized for peak performance.

What permissions are required to use Microsoft Phone Link?

image showing the first screen a user sees after opening the phone link application on a windows pc

Granting permissions is a critical step in establishing an integrated, seamless experience across devices. These permissions ensure that users can fully leverage Phone Link’s capabilities, including the accessibility service, thereby maximizing efficiency and connectivity.

To provide access, users must navigate to their phone’s settings and select “app permissions.” This will open a detailed list of available permissions, allowing users to enable the necessary settings. Once these permissions are granted, the synchronization process becomes smooth and efficient, fostering a genuinely interconnected digital environment.

Notification Permissions:

Allowing notification permissions is crucial to staying updated and involved with essential tasks seamlessly across devices.

Enabling this feature informs users about incoming messages and real-time updates.

  • To activate notification permissions, one must navigate to the settings menu on their phone and locate “notification access.” From there, they can grant the necessary permissions to ensure a continuous flow of information, enhancing their productivity and connectivity.

By enabling these permissions, users can maintain awareness of their digital activities, even away from their primary devices. This feature empowers them to respond promptly to essential alerts, fostering a balanced and uninterrupted workflow. It enhances their efficiency and keeps them engaged and in command of their digital environment.

Camera Permissions:

Granting camera permissions enables seamless device integration, allowing users to take and share photos effortlessly.

  1. Navigate to settings: Open the settings menu on the mobile device.
  2. Locate app permissions: Tap ‘Apps & notifications’ and select the app needing access.
  3. Select camera access: Find ‘Permissions’ and toggle the camera option to ‘On.’

This permission enhances the capture and sharing of images across linked devices.

By allowing camera permissions, users can optimize their productivity and creative potential.

How to Link Android Devices with www.aka.ms/phonelink?

To link devices using www.aka.ms/phonelink, users must initially download the Phone Link app on their Android devices. Following the installation, users should open the app and follow the guided instructions that facilitate pairing. This process includes scanning a QR code displayed on their computer screen, thus ensuring a seamless connection between their devices. Once linked, they can experience uninterrupted access to messages, notifications, and files, maximizing their productivity and connectivity.

Steps Starting from PC:

First, please ensure the computer is connected to a stable internet connection for a seamless setup process.

  1. Open Phone Link: In the search box on the taskbar, type Phone Link and select it from the results, or open your preferred web browser and navigate to www.aka.ms/phonelink. This will direct you to the download page for the Phone Link application.
  2. Sign In: Once the Phone Link app is installed, open it and sign in using your Microsoft account credentials. This step is crucial for syncing your Android device with your PC.
  3. Install Link to Windows: On your Android device, open a web browser and enter the link displayed on your PC (www.aka.ms/phonelink).
  4. Sign In on Mobile App: Sign into the mobile app with the same Microsoft account used on your PC.
  5. Pair Devices: Select the “I have the Link to Windows app ready” checkbox on your PC, then choose “Pair with QR code.”
    • Note: To pair without a QR code, select “Pair manually” on your PC and enter the code on your Android device.
  6. Scan QR Code: A QR code will appear on your PC screen. On your Android device, select “Link your phone and PC” and continue when asked if the QR code is ready.
  7. Grant Permissions: Allow the app to access your camera and scan the QR code displayed on your PC. You can follow any additional prompts for Android permissions to access phone content on your PC.
  8. Complete Setup: Follow the prompts on your Android device and select “Done.” Then, return to your PC to explore the Phone Link.

Please ensure your Android smartphone is ready and connected to the same network as your computer for the best pairing.

www.aka.ms/phonelink

Steps Starting from Android Device:

Following specific steps ensures maximum efficiency in seamlessly connecting an Android device to a PC.

  1. Download Link to Windows: Firstly, open the Google Play Store on the Android device and search for the “Link to Windows” app. This is the critical application for establishing the connection.
  2. Sign in to your Microsoft Account: Install and launch the “Link to Windows” app. The app will prompt users to sign in with their Microsoft account credentials to initiate the pairing process.
  3. Get the QR Code: Open your preferred web browser and navigate to www.aka.ms/phonelink to get the QR Code.
  4. Scan QR Code: Next, the app will instruct them to scan a QR code displayed on their PC using the Android device’s camera. This step is crucial for linking both devices, mainly if you use a Microsoft Duo, so it’s best to copy and paste any accompanying link or code as needed.

Please ensure the Android device, phone screen, and PC are connected to the same Wi-Fi network, facilitating a swift and stable connection.

How do you sign in to a Microsoft Account?

Microsoft accounts are for personal use and provide access to services like Outlook.com, Xbox, or Skype. Microsoft work and school accounts are for organizations using Microsoft 365 for business.

Choose Your Account Type:

  • Microsoft Personal Account
  • Work or School Account (Phone Link does not work with this account type)

Sign In to Your Microsoft Personal Account:

  1. Visit the Sign-In Page: Go to account.microsoft.com or select “Sign in” below.
    • Tip: If you don’t have a Microsoft account, select “No account? Create one!”
  2. Enter Your Credentials: Enter the email, phone number, or Skype sign-in that you use for other services (Outlook, Excel, etc.), then select “Next”.
    • Tip: You can use any email address aliases on your account—they all share the same password.
  3. Enter Your Password: Enter your password and select “Sign in”.
    • Tip: Select the “Keep me signed in” box to go straight into your account next time (not recommended for shared computers).

How do you install Microsoft Phone Link on your Windows PC?

Image showing Phone Link application in Microsoft store

With a clear pathway towards innovation, installing Phone Link on your PC requires a few straightforward steps. Begin by navigating to www.aka.ms/phonelink and downloading the application. Upon completion, start the installation wizard and follow the on-screen instructions to set up, ensuring a seamless integration that transforms your multiple devices into a unified ecosystem.

Installation on Windows 10 & 11

Phone Link is installed by default on most Windows 10 or 11 PCs. You can easily install it through the PC’s settings if it’s not installed. After installation, Phone Link will receive regular updates.

To Install on Windows 10 & 11 PC:

  1. Open Settings: Open the Settings on your PC.
  2. Search for Phone Link: Type “Phone Link” in the search bar.
  3. Enable Phone Link: Select “Enable or disable.”
  4. Turn On Phone Link: Toggle the switch to “Turn on Phone Link”.
  5. Install Phone Link: A pop-up window will appear, prompting you to click “Install” to add Phone Link to your PC.

How do I manually install Microsoft Phone Link on a Windows 10/11 PC?

Follow these comprehensive instructions. These steps ensure a smooth and efficient installation experience.

  1. Open your web browser and head to the website www.aka.ms/phonelink. Download the installer file directly from this link to ensure authenticity and security.
  2. Once the download completes, the installer file will be in your ‘Downloads’ folder—Double-click on the file to initiate the installation wizard, which will guide you through each necessary step.
  3. To proceed, accept the software’s terms and conditions. Follow the prompts, selecting your preferred settings to tailor the installation process to your needs and preferences.
  4. Finally, you can complete the installation and restart your computer if prompted. You are ready to connect your devices, honor Microsoft’s integration, and harness their full potential with www.aka.ms/phonelink.

These steps will ensure that Phone Link is successfully installed on your PC.

This technology offers compatibility with a wide range of Windows (10/11) systems and Android devices, thus opening up streamlined possibilities for users seeking to harmonize their cross-platform experience.

This blend of Windows and Android platforms promises to address modern connectivity needs efficiently.

How to link your phone during PC setup using your Microsoft account?

During PC Setup:

When linking your phone during PC setup, the Microsoft account you used while setting up your PC will be used to sign into your linked phone during the pairing process. The Microsoft account will be transferred to your linked phone during pairing.

During Pairing in Phone Link:

When linking in Phone Link, the Microsoft account you select will be used to sign into your linked phone during the pairing process. The selected Microsoft account will be transferred to your linked phone during pairing.

During Both:

When you pair your phone to your Microsoft account, you can access your phone while using Microsoft products and services. Your Microsoft account credentials will be transferred to your phone for seamless access to your content when you permit linking your phone to your PC.

How to Link Your Mobile Device to Your Microsoft Account?

  1. Open Link to Windows App: Open the Link to Windows app on your mobile device.

  2. Sign-In Options: You will have two options to sign in:

    Option 1: Sign in with Your Microsoft Account

    • Prompt to Sign In: You can use your Microsoft account.
    • Existing Account: If you have an existing Microsoft account on your mobile device, confirm your account and click “Continue.”
    • New Account: If you don’t have an existing Microsoft account on your mobile device, sign in to your account or create a new one, then click “Continue.”

    Option 2: Scan the QR Code

    • Generate QR Code: On your PC, open Phone Link by navigating to www.aka.ms/phonelink, start the link from the PC, and follow the instructions. A QR code will appear on the phone link.
    • Scan QR Code: Go back to your mobile device and scan the QR code using the Link to Windows camera.

Using Mobile Device’s Camera on PC

Use Your Linked Android Device’s Camera as a Webcam for PC Applications.

Requirements for Using This Feature:

  • A PC running Windows 11 or later
  • An Android device running Android 9.0 or later
  • Link to Windows app version 1.24022.0 or later

How to Enable This Feature:

  1. Open Settings: On your PC, open the Settings.
  2. Navigate to Bluetooth & Devices: Go to “Bluetooth & devices.”
  3. Open Mobile Devices: Scroll down to “Mobile devices”.
  4. Manage Devices: Click on “Manage devices.”
    • If your Android device isn’t linked, click “Add device” to initiate the linking process.
  5. Enable Camera: Your linked Android device will appear under “My devices.” Toggle on “Use as connected camera” to enable this feature.

How do you enable Instant Hotspot in Microsoft Phone Link?

You can now connect to your phone’s mobile hotspot by adding it to your PC’s Wi-Fi menu. Instant Hotspot offers a convenient way to repeatedly connect to your phone’s hotspot without needing to enter a password each time. Note: Mobile data charges may apply.

Requirements for Using Instant Hotspot

PC Requirements:

  • Windows 11, version 22H2 build 22621 or later
  • Bluetooth support and Wi-Fi adapter
  • Phone Link version 1.22092.211.0 or later

Phone Requirements:

  • Samsung mobile device with OneUI 4.1.1 or later
  • SIM card with a hotspot-capable plan
  • Link to Windows app version 1.22093.2.0 or later

How to Enable Instant Hotspot

From Your PC:

  1. Open Phone Link.
  2. Go to Settings > Features > Instant Hotspot.
  3. Select Setup Instant Hotspot.
  4. Follow the directions on the pop-up, select Send Notification, and go to your Android device.
  5. Select the notification and then select Allow.

From Your Android Device:

  1. Open the Link to Windows application.
  2. Toggle on Instant Hotspot.
  3. Go to your PC’s Wi-Fi menu and connect to your mobile phone’s hotspot.

After activation, users can seamlessly share their mobile data with other devices. This capability transforms the Android device into a powerful connectivity hub, making resources like www.aka.ms/phonelink even more accessible and valuable, extending productivity and efficiency beyond traditional limitations.

How to Manage Your Mobile Device on Your Windows PC?

Now, you can link and manage your mobile devices directly from your PC. This link between your Android device and PC provides instant access to your mobile device with just a few simple steps.

Requirements:

  • A PC running Windows 11
  • An Android device running Android 8.0 or later
  • Both your phone and PC need to be connected to the same Wi-Fi network

Steps to Link and Manage Your Mobile Device:

  1. Prepare Devices: Ensure your PC and Android devices are nearby, turned on, and connected to the same Wi-Fi network.
  2. Open Settings: On your PC, open the Settings.
  3. Navigate to Bluetooth & Devices: Go to “Bluetooth & devices.”
  4. Open Mobile Devices: Scroll down to “Mobile Devices” and click on it to open.
  5. Manage Devices: Click on “Manage devices.”
  6. Add Device: Select “Add device”.
  7. Scan QR Code: Search for www.aka.ms/phonelink and a pop-up window with a QR code will appear on your PC screen. You can use your mobile device’s camera to scan the QR code displayed on your PC.
  8. Grant Permissions: After scanning the QR code, you may be asked for additional Android permissions. These permissions allow you to access content from your mobile device on your PC.
  9. Complete Setup: Follow the prompts on your Android device and then select “Done”. Return to your PC to engage with your content on the PC.

Supported Devices:

  • Android devices running Android 8.0 or later
  • Link to Windows app version 1.23112.189 or later

How to Unlink a Device in Microsoft Phone Link?

Follow the steps below to remove a device successfully. Please complete all steps to unlink your Android device and PC.

Step 1: Complete Unlinking Steps on Your Android and Surface Duo Devices:

Check Your Mobile App: You can start by checking which mobile app your Android device has. Refer to this list to see if your device supports Link to Windows (pre-installed). If your device is not on this list, skip to the next section.

If You Have the Link to Windows (Pre-installed) App on Your Android Device:

  1. Go to Settings > Connected Devices > Link to Windows > About Link to Windows.
    • Or swipe downwards from the top of your screen to reveal Quick Panel, and then select Link to Windows.
  2. Click your Microsoft account.
  3. Scroll down to Link to Windows, where you will see your previously used Microsoft account and email address.
  4. Click Remove account.

If You Have a Link to Windows on Your Surface Duo:

  1. Open the Link to Windows app by going into the Quick Access panel, and then tap and hold the Link to Windows icon.
  2. Tap Account, and then tap the email address.
  3. Scroll down to Your account – Link to Windows, then click the email address.
  4. Click Remove account.

If You Have Link to Windows (Downloaded) on Other Select Android Devices:

  1. Open the Link to the Windows app on your Android device.
  2. In the upper right-hand corner, tap the Settings icon.
  3. Tap Accounts.
  4. Find the Microsoft account, and then tap Sign out.

Step 2: Complete the Unlinking Steps on Your PC:

  1. On your PC, open your browser, go to account.microsoft.com/devices/android-ios, and then sign in with your Microsoft account.
  2. You’ll have a list of all your connected devices. For each, select Unlink.
  3. Go back to the Phone Link on your PC, then close and reopen the app to apply the unlinking changes.

Troubleshooting www.aka.ms/phonelink for Android Devices

Image showing the linking session expiration in Phone Link

Encountering difficulties with www.aka.ms/phonelink is rare, but addressing potential challenges ensures seamless experiences. For instance, users may face connectivity issues between their devices, usually resolved by providing their phone and PC are connected to the same Wi-Fi network. Restarting both devices and checking for the latest software updates often resolve most synchronization hiccups. By remaining proactive and patient, users can quickly return to exploring the vast potential that this powerful tool offers, enhancing their digital productivity and enjoyment.

Why can’t I approve notifications on Microsoft Phone Link?

One of the standout features of www.aka.ms/phonelink is the seamless integration of notifications. This functionality empowers users to manage their alerts. They can view and respond to messages directly from their PC.

With Android 13, you need to approve notifications directly on your Android device. You can do this during the pairing process or by navigating to System Settings > Apps > Link to Windows > Notifications on your Android device and toggling on the permissions. For more details, visit www.aka.ms/linkphoneqr.

Notifications from critical apps can be prioritized, helping users maintain focus on essential tasks. Users can also filter and mute non-essential notifications as needed.

Thus, with the powerful capabilities of www.aka.ms/phonelink, one can achieve a harmonious blend of mobile and PC experiences. Enhanced productivity, seamless connectivity, and greater control are now within reach.

Why isn’t my phone screen rotating?

Encountering screen rotation issues can be frustrating and disruptive to workflow, particularly in dynamic environments.

  • Check Screen Orientation Settings: Ensure the auto-rotate feature is enabled in the device’s settings.
  • Update Software: Verify that the operating system and essential applications are up-to-date.
  • Restart Device: A simple restart can sometimes resolve persistent screen rotation problems.
  • Calibration: Recalibrate the accelerometer sensor if the screen does not rotate.

Addressing these essential checkpoints can often resolve the problem without technical support.

If you have persistent issues, please feel free to contact customer service. They can provide deeper insights and more specialized solutions.

Why can’t I set up an Instant Hotspot?

Experiencing hotspot connection problems can be a significant hindrance, especially when connectivity is crucial for work or personal tasks. It can impair productivity and lead to unnecessary frustration.

Basic troubleshooting steps should be the initial course of action.

First, please make sure the device has a stable internet connection and sufficient data plan. Confirm that the hotspot feature is activated.

Secondly, could you verify that the network settings on the connecting device are configured correctly? Sometimes, a misconfigured setting can cause connection issues.

If the problem persists, consider restarting the hotspot source and connecting devices. This can often resolve temporary glitches and restore connectivity.

Updating the software on all devices involved might also be necessary for seamless compatibility, as obsolete software often leads to unanticipated issues. Ensuring that devices use the latest firmware can prevent many common connection problems.

If these steps do not resolve the issue, contacting technical support might be necessary. They can provide targeted guidance based on specific device configurations and network settings.

How to Link iOS Devices with www.aka.ms/phonelink?

Microsoft Phone Link simplifies syncing your Windows PC to your iPhone. Open the Phone Link on your Windows 10 or 11 PC and follow the pairing and permission instructions.

You can optionally download the Link to Windows app from the App Store on your iPhone, but it’s not mandatory.

This connection between your iPhone and PC provides instant access to many of the features you love. You can easily read and reply to text messages, make and receive calls, and manage your iPhone notifications directly on your PC.

image showing the first screen a user sees after opening link to windows application

Requirements

  • PC: Windows 10 (May 2019 Update or later) or Windows 11.
  • iOS Device: iOS 15 or later.
  • App Version: If using Link to Windows, ensure version 1.23031.2 or later.

For the best experience, always use the latest version of Windows. 

Notes:

  • Phone Link does not support work/school accounts.
  • When message permissions are granted, sensitive data like 2-Factor Authentication SMS can be visible in Phone Link.

How to Link Your Devices?

Please ensure the laptop and iPhone are nearby and have Bluetooth turned on.

From the PC:

  1. Find the Phone Link in the Start menu or search for it.
  2. Open the app and select iPhone under “Pick your phone.” If greyed out, ensure Bluetooth is enabled.
  3. Follow the step-by-step pairing instructions.
  4. To get the QR Code, Open your web browser and search for www.aka.ms/phonelink.
  5. Scan the QR code on the PC with the iPhone’s default camera to initiate Bluetooth pairing.
  6. Grant permissions on the iPhone to sync messages, notifications, and contacts to the PC.

How do I enable the necessary settings on my iPhone to use Microsoft Phone Link?

  1. Share System Notifications: Grants access to Notifications and Messages.
  2. Show Notification: Grants access to Messages.
  3. Sync Contacts: Grants access to Messages, Contacts, and Call History.

How do I unpair my iOS device from Microsoft Phone Link?

On the iPhone:

  1. Under Bluetooth, select the Information icon next to the PC’s name in the “My Devices” list.
  2. Select “Forget this Device.”

On the PC:

  1. Open the Phone Link and go to Settings.
  2. Under the “My Devices” tab, select the device to unlink and choose “Remove.”\

How do I re-pair my iPhone after removal?

If the iPhone is removed from Windows Bluetooth settings, Phone Link will no longer sync calls, messages, and notifications. To resume:

  1. Remove the PC from the iPhone’s Bluetooth settings: Settings > Bluetooth > PC name > Information icon > Forget This Device.
  2. Revisit www.aka.ms/phonelink to initiate the pairing process again.

Troubleshooting www.aka.ms/phonelink for iOS Devices

How to enable features in the Microsoft Phone Link app?

To choose which features to enable:

  1. Go to Settings in Phone Link.
  2. Select the “Features” tab.
  3. Toggle the desired features on or off.

Removing permissions will turn off the corresponding feature in the app.

How do you use and scan the QR code?

Please ensure the PC and iPhone are nearby and have Bluetooth turned on.

A unique QR code is generated to pair a new iPhone with the PC. Scan it using the iPhone camera. Alternatively, you can get the QR code by visiting “www.aka.ms/phonelink” on your web browser.

To pair additional devices:

  1. Go to Settings > My Devices > Link new device.

What to do if QR Code scanning fails?

If pairing fails:

  1. Ensure Bluetooth is enabled on both devices and they are discoverable.
  2. Reset the Phone Link on the PC and the Link to Windows on the iPhone.

Steps:

  1. Remove the iPhone from the PC’s Bluetooth settings: Settings > Bluetooth & Devices > Remove Device.
  2. Remove the PC from the iPhone Bluetooth settings: Settings > Bluetooth > Information icon next to PC’s name > Forget this device.
  3. Turn off Bluetooth on both devices, wait 10 seconds, then turn it back on.
  4. Select “Try pairing again.”

If issues persist:

  1. Open the Phone Link and go to Settings.
  2. Under “Feedback & Community,” fill out the form with detailed information about the issue.
  3. Search for “Feedback Hub” in the taskbar search field.

Conclusion

Connecting an Android or iPhone to a Windows PC through www.aka.ms/phonelink opens up a world of seamless integration and enhanced productivity. Following the straightforward setup process, users can effortlessly sync their devices, gaining instant access to messages, calls, and notifications directly from their PC. This powerful link simplifies daily tasks and ensures that critical communications are never missed, regardless of the device.

Embracing this technology means embracing a future where devices work in harmony, creating a more efficient and connected digital experience. Whether for personal use or professional endeavors, www.aka.ms/phonelink is a testament to the innovative strides in cross-platform connectivity. Users are encouraged to explore and utilize this feature to its fullest potential, ensuring they stay connected and productive in an increasingly digital world.

How can I provide feedback for www.aka.ms/phonelink?

Here’s how you can provide feedback:

On Your Android Device:

  1. Open the Link to Windows app.
  2. Tap Settings.
  3. Select the Provide Feedback option.

On Your PC:

  1. In the Phone Link app, go to Settings > Feedback & Community.
  2. Fill out the form with as much detail as possible and submit it.

Frequently Asked Questions

Contact Us

  • Phone (United States of America): +1 (408) 435-8801 
  • Phone (Canada): +1 416-548-8100
  • Emailadmin@akamsphonelink.com
  • Address (United States of America): 2585 Seaboard Ave, San Jose, CA 95131
  • Address (Canada): 145 Richmond St W, Toronto, ON M5H 2L2, Canada
  • Business Hours: Available 24/7